Exclusive smart home solutions for you
Recommended Products
Recommended security solution
4K UHD security down to the smallest detail
See every detail razor-sharp – day and night.
Dual perspectives, fewer blind spots
Keep an eye on multiple areas at the same time.
Solar powered, with minimal extra electricity costs
Wireless security with solar energy.
Wireless installation, instantly protected
Flexible setup exactly where you need it for safety.
Always know who's standing in front of the door
See, hear, and speak—anytime via app.
More storage, no monthly fees
Up to 16TB of local storage for long-term security.
4K UHD security down to the smallest detail
See every detail razor-sharp – day and night.
Dual perspectives, fewer blind spots
Keep an eye on multiple areas at the same time.
Solar powered, with minimal extra electricity costs
Wireless security with solar energy.
Wireless installation, instantly protected
Flexible setup exactly where you need it for safety.
Recommended smart home solution
Clean floors with less effort
Vacuuming and mopping - fully automatic, even when you're not there.
More convenience at the press of a button
Easily control lights, shades, and devices.
Automation that thinks ahead
Automatically respond to motion, doors, or temperature changes.
Light for every mood
Perfect lighting for everyday life, relaxation, and entertainment.
Clean floors with less effort
Vacuuming and mopping - fully automatic, even when you're not there.
More convenience at the press of a button
Easily control lights, shades, and devices.
Automation that thinks ahead
Automatically respond to motion, doors, or temperature changes.
Light for every mood
Perfect lighting for everyday life, relaxation, and entertainment.
Your Home. Intelligently Connected.
Discover the right Tapo products for every area of your home.
Discover the benefits of Tapo Smart Home
As a Tapo customer, you benefit from an entire product family for a home that thinks for itself. Complete your smart home and collect exclusive rewards as a member of the Tapo Rewards Club!
More advantages with the Tapo Store
Free standard shipping on qualifying orders
Shipping options, costs, and delivery times are shown at checkout based on your address and selected service.
Fast, secure payment with multiple payment methods
Pay conveniently with credit card, PayPal, Klarna, Google Pay or Apple Pay. All payments are protected by modern encryption technologies.
Exclusive Offers
Only in the Tapo Store, you will regularly find exclusive discounts, bundles, and limited-time promotions.
Learn more ›
Local Support & 2-Year Warranty
Get support for setup, troubleshooting, and warranty questions through TP-Link and Tapo support channels.
Awards in the Media
Frequently asked questions
If you need help, please send us a message. Questions related to store orders are typically answered within 1 business day.
Questions regarding technical support may require longer response times. For quick service, contact us via live chat or the technical support hotline.
Live chat support availability may vary by region and channel.
The technical support hotline is intended for technical support. If you have questions about your order, please contact us via this page.
What is the relationship between Tapo and TP-Link?
What is the relationship between Tapo and TP-Link?
Tapo is a smart home brand owned by TP-Link. TP-Link is a global leader in networking and smart home solutions with over 29 years of experience in the industry. Through this close connection, Tapo users benefit from TP-Link's proven quality, reliability and technological expertise.
Which shipping service provider do you use?
Which shipping service provider do you use?
Available shipping carriers, rates, and delivery estimates are shown at checkout based on your shipping address.
Where can I get the invoice?
Where can I get the invoice?
In the shipping confirmation email, you will find the link to download the invoice.
I would like to return an order
I would like to return an order
You can request a return within 14 days. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. Returns are free of charge; we will send you a prepaid shipping label by email.
I would like to cancel my order.
I would like to cancel my order.
We have currently transitioned to a warehouse with faster shipping speeds, which means orders are typically packaged the same day. Therefore, canceling the order is unfortunately no longer possible. If you do not want the goods, we ask you to refuse acceptance.
Need more help?
Need more help?
Please contact us via Support.